Welcome to the Virtuosa Forum  

Go Back   Welcome to the Virtuosa Forum > Virtuosa General Forum > Bug Reports
User Name
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Rate Thread
Old 09-03-2002, 04:51 PM   #1
Junior Member
Join Date: Sep 2002
Posts: 1
drankins is off the scale
Angry Error Code When Burning

Everytime I drag my playlists into the window to burn my CD, it will start burning the first song, then after the 1st song completes there is a message box that pops up saying "Burner has detected an error/error code 0x00008 are something like that, I refuse to wasted another CD, and I'm wondering did I waste my money purchasing this product, please let me know something!

drankins is offline IP:   Reply With Quote
Old 09-10-2002, 05:00 AM   #2
Join Date: Nov 2001
Location: France
Posts: 123
EricB is off the scale

Please attach the following file to the email :
1. When Virtuosa is running, press the CTRL, ALT and I keys simultaneously.
2. Select "Save information in text file".
3. Save the file on your desktop.
4. Attach the "VirtuosaInfo.txt" file to the email.
5. Send the email with the description and attachment
to: support2@virtuosa.com

This will enable us to have a precise idea of your configuration and ultimately help us to answer you faster.

the "Burner has detected an error/error code 0x00008" message is generated by our Gcdsrv32.dll driver.
The "Engine" of your CD Writer has a temporary incompatibility with our Gcdsrv32.dll driver.

EricB is offline IP:   Reply With Quote
Old 02-14-2004, 10:22 PM   #3
Giac's Avatar
Join Date: Sep 2001
Location: Switzerland
Posts: 723
Giac is on a distinguished road
Please download and install the new beta version here: virtuosa.com/downloads/VirtuosaTrial430Beta1.exe

let us know if you have problems.

Giac is offline IP:   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

All times are GMT -8. The time now is 02:28 AM.

Powered by: vBulletin Version 3.0.3
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Copyright © 2001-2009 FunVibes. All rights reserved worldwide